Solvite Site Terms

Terms of use

Welcome to (the “Website”). These Terms and Conditions (together with the documents referred to in them) (“Terms and Conditions”) inform you of the terms and conditions by which you may make use of the Website. Please read these terms carefully before you start to use this Website. By using this Website, you agree that you accept these Terms and Conditions and that you agree to abide by them. If you do NOT accept these Terms and Conditions, then you may not use the Website.

The Website is operated on behalf of the Henkel Corporation by Henkel Limited, a company registered in England and Wales under No 00215496 and whose registered office is at Apollo Court, 2 Bishops Square Business Park, Hatfield, Herts, AL10 9EY, United Kingdom (“Henkel UK”).

 Henkel UK can be contacted on 0044 (0) 1707 635000 (Switchboard) or by fax on 0044 (0) 1707 635099.

Access to the website

Access to this website is permitted on a temporary basis, and HENKEL UK reserves the right to withdraw or amend the services it provides on the Website without notice to you. HENKEL UK will not be liable if for any reason the Website (or part(s) of it) is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to the Website. You are also responsible for ensuring that all persons who access this Website through your internet connection are aware of these Terms and Conditions, and that they comply with them.

Limitations on use

You agree to use the Website only for lawful purposes, and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of the Website by any third party.


You must not use the Website:

  • In any way that breaches applicable local, national or international law or regulation;
  • In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
  • To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).

You also agree:

  • Not to use any data gathering or extraction tools on the Website, frame any portion of the Website, or reproduce, reprint, store, copy, publicly display, broadcast, transmit, translate, modify, port, publish, sublicense, assign, transfer, sell, loan, or otherwise distribute any portion of the Website without HENKEL UK\`s prior written consent.
  • Not to access without authority, interfere with, damage or disrupt: any part of the Website; any equipment or network on which the Website is stored; any software used in the provision of the Website; or any equipment or network or software owned or used by any third party.


Your right to use the Website automatically terminates if you violate any of the Terms and Conditions or other rules or policies posted on the Website.

Intellectual property rights

Henkel UK is the owner or licensee of all intellectual property rights and copyright in the Website and all of the content shown or displayed on the Website, including, but not limited to, the text, logos, graphics, illustrations, photographic images (except Henkel press images), moving images, illustrations, designs, software and written or other material (including the program and code that operates the Website) (the “Content”). All such rights are reserved.

Subject to any other terms set out in these Terms and Conditions, you must obtain the prior written consent of Henkel UK before you download, print, copy, adapt, store, process (by electronic means or otherwise) any of the Content or you carry out any other act restricted by copyright. Henkel UK’s status (and that of any identified contributors) as the authors of the Content must always be acknowledged.

You may use the desktop wallpaper download feature to download wallpaper designs and images set out in that feature to your computer desktop. Those wallpaper designs and images can only be used for your own personal use on your computer desktop and you must not copy, print, modify or adapt those wallpaper designs and images in any way. You must not use the wallpaper designs and images for any commercial purposes and must not remove any copyright notices or other notices contained on any wallpaper designs and images.

You must not use any Content for commercial purposes without obtaining a licence to do so from Henkel UK or our licensors. If you print off, copy or download any part of the Website in breach of these Terms and Conditions, your right to use the Website will cease immediately and you must, on Henkel UK’s request, immediately return or destroy any copies of the Content.

Henkel UK press images may be used for editorial purposes only. Henkel press images that are reproduced and/or electronically modified for editorial purposes must bear the copyright notice \¨© [Year] Henkel Limited. All rights reserved\&¨. Reprinting is free of charge but we do request a copy for our files.

Trade marks

The name Henkel, the Henkel Oval logo and all product names and/or product get-ups seen on the Website are trade marks (registered or unregistered) of Henkel UK, its parent, subsidiaries, affiliated companies or licensors. Any unauthorised use of these trade marks is expressly prohibited and may constitute a violation of the intellectual property rights or other rights of Henkel UK (or its parent, subsidiaries, affiliated companies or licensors).


You agree to indemnify Henkel UK, its parent, subsidiaries, affiliated companies or licensors against any losses, expenses, liabilities, claims, demands, costs (including legal fees) or damages incurred by any or all of them as a result of your breach of these Terms and Conditions and/or your unauthorised use of the Content.

Reliance on information posted

Commentary, videos (including, without limitation, our ‘How To’ videos), guidance (including, without limitation, any information given under our ‘Help and Advice’ section and our ‘Health and Safety Guide’ which can be found there) and other materials posted on the Website are available to you provide you with simple and general guidance; they are not intended to amount to advice on which reliance should be placed. Henkel UK therefore disclaims all liability and responsibility arising from any reliance placed on such materials by any visitor to the Website, or by anyone who may be informed of any of its contents.

This website changes regularly

Henkel UK aims to update the Website regularly, and may change the content at any time. If the need arises, Henkel UK may suspend access to the Website, or close it indefinitely. Any of the material on this Website may be out of date at any given time, and Henkel UK is under no obligation to update such material.

Linked websites

The Website may contain hyperlinks to other websites and resources provided by third parties and these links are provided for your convenience only. Henkel UK does not control the contents of any linked websites, nor does it control the third parties operating those websites. Henkel UK therefore accepts no responsibility whatsoever in respect of the contents or operation of any linked website or for any loss or damage that may arise from your use of them.

Henkel UK does not endorse any of the products, services or content displayed on any linked website.

Henkel UK cannot guarantee that the links will work all of the time and it has no control over the availability of the linked websites.

Linking to the website

You may link to the Website home page, provided you do so in a way that is fair and legal and does not damage Henkel UK’s reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on HENKEL UK’s part where none exists. Linking to any page of Website other than is prohibited.

You must not establish a link from any website that is not owned by you.

Use of Facebook plug-ins

The Website may be equipped with plug-ins belonging to the social network, which is operated by Facebook Ireland Limited, Hanover Reach, 5-7 Hanover Quay, Dublin 2, Ireland (¨Facebook¨). Such plug-ins might, in particular, be Facebook´s 'Like' button. If you access one of our web pages that is equipped with such a plug-in, your internet browser will make a direct connection to the Facebook servers and the plug-in will be displayed on the screen through communication to your browser. The plug-in will inform the Facebook server of our web pages that you have visited. If you are a member of Facebook and are logged on to your Facebook user account while visiting our Website, Facebook will relate this information to your Facebook user account. On making use of any of the plug-in functions (e.g. clicking the 'Like' button, leaving a comment), this information will also be related to your Facebook user account. Further information on the collection and use of data by Facebook, and on the rights and possibilities available to you for protecting your privacy in this context, can be found in Facebook’s privacy policy and we would recommend that you also review this policy. To avoid allowing Facebook to be able to relate the visit of our Website to your Facebook user account, you need to log out of your Facebook user account prior to visiting our Website.

Viruses, hacking and other offences

You must not misuse the Website by knowingly introducing viruses, trojans, worms, logic bombs or other materials or computer programming routines which are malicious or designed to adversely affect the operation of any computer software or hardware. You must not attempt to gain unauthorised access to the Website, the server on which the Website is stored or any server, computer or database connected to the Website. You must not attack the Website via a denial-of-service attack or a distributed denial-of service attack.

By breaching the above paragraph, you would commit a criminal offence under the Computer Misuse Act 1990. Henkel UK will report any such breach to the relevant law enforcement authorities and Henkel UK will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use this Website will cease immediately.

Henkel UK will not be liable for any loss or damage caused by a distributed denial- of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Website or to your downloading of any material posted on it, or on any website linked to it.

Information about you and your visits to the website

We process information about you in accordance with our privacy policy. By using the Website, you consent to such processing and you warrant that all data provided by you is accurate.



The information available on the Website has been put together with reasonable care and attention. However, Henkel UK makes no warranties, guarantees and/or representations of any kind express or implied, as to the nature, standard, suitability, availability or otherwise of the any service offered on the Website or as to the accuracy and completeness of the information contained on the Website which is provided on an ¨AS IS¨ basis. The information given on the Website or in any communication which we might send you (in accordance with our Privacy Policy) is indicative only and is not intended to be representations on which you should rely. In particular (without limitation):

  • Where you use the stockist finder feature on the Website:
  • we make no guarantees as the accuracy of the stockist finder results; and
  • we are not responsible and make no guarantees for the stock availability in any store at any given time,
  • as we have no control over the information that has been provided to us by our stockists.
  • The usage calculator feature is available to you for your convenience to give you a rough indication of how much product you may require for a particular task. You use this calculator at your own risk and we make no representations, promises or guarantees that the usage calculator will provide you with an accurate result. Henkel UK will not be liable to you in any way to the extent that more or less product is required compared to what the usage calculator actually estimated.
  • The product chooser feature provides you with suggested product options for a particular task. These are suggestions only and we are not representing that the products suggested will be the only products which may be suitable for your actual needs, there may in fact be other options available.
  • The desktop wallpaper download feature enables you to download wallpaper designs and images onto your desktop for use on your desktop. We cannot guarantee and we make no representations to you that this feature will work as it may not be compatible with your computer/software and/or that it we may no representations to you that the desktop download feature will be error-free.

Limitation of liability

You acknowledge that the Website is made available to you free of charge and that the limitations in this section are reflective of this.

To the extent permitted by law Henkel UK, its parent or its subsidiary companies or its affiliates or suppliers hereby expressly exclude:

all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity; any liability for direct, indirect or consequential loss or damage incurred by any user in connection with the use, inability to use, or results of the use of this Website and any materials posted on it including, without limitation, any liability for:

  • loss of income or revenue;
  • loss of business;
  • loss of profits or contracts;
  • loss of anticipated savings;
  • loss of data;
  • loss of goodwill;
  • wasted management or office time; and

whether arising in tort (including negligence), breach of contract or otherwise provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

Forecasts and declarations of intent (forward looking statements)

Forward-looking statements on the Website are made to the best of Henkel UK’s knowledge and belief. However, the results actually achieved by Henkel UK may differ from the results predicted in these forward-looking statements, because such results depend on a whole range of factors of a competitive and macroeconomic nature that are in some cases beyond the control of Henkel UK. Without prejudice to any legal obligations to amend forward-looking statements, Henkel UK has no intention of constantly updating all forward-looking statements contained in the Website.

Intended geographic scope

The Website and its contents are controlled and operated from the United Kingdom.

Unless otherwise specified, the materials on the Website are presented solely to promote and provide information about Henkel’s products in the United Kingdom. If you choose to access this Website from outside the United Kingdom, we make no representation that the content and operation of this Website will comply with local laws; you will be responsible for compliance with any such local laws.


Henkel products

The products shown on the Website are examples of the products which may be available and Henkel UK does not warrant that all products shown are available in the United Kingdom.

Jurisdiction and applicable law

These Terms and Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and the English courts will have non-exclusive jurisdiction over any dispute arising out of these Terms and Conditions or the use of this Website.


If any provision of these Terms and Conditions is found by a court of competent jurisdiction to be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of the remaining provisions.


Henkel UK reserves the right, at its sole discretion, to amend the Terms and Conditions at any time. The most current version of the Terms and Conditions are viewed by clicking on the Site Terms hypertext link located at the bottom of the page on the Website. Your continued use of the Website after the Terms and Conditions have changed signifies your agreement to the new terms. You should check the Terms and Conditions regularly to ensure that you are aware of and are complying with the current version of them.